Frequently Asked Questions about Childcare Programs
Ensuring the Safety of our Students and Teachers
If you are interested in registering for childcare, please fill in this form.
We can't wait to see you!
Billing and Enrollment Information
Who do I contact if I have questions about my enrollment?
Please contact your branch childcare director or our
Branch Childcare Directors
- Brandywine YMCA:
- Jennersville YMCA:
- Kennett Area YMCA:
- Lionville Community YMCA:
- Octorara YMCA and Program Center:
- Oscar Lasko YMCA and Childcare Center:
- Upper Main Line YMCA:
- West Chester Area YMCA:
How do I update my billing information?
You can update your account online or contact our .
What is the cancellation/refund policy?
In order to cancel or withdraw from childcare or Montessori programs, we need 30 days' written notice to your location's Director and Childcare Admin Team. There is no refund unless we close the program. We will credit you with the days we are closed.
Automatic Payment Details
The payer must provide form of payment for automatic payment which is drafted every Sunday prior to care.
There is a $25 registration fee for all childcare programs. If your child is not currently enrolled, four weeks of tuition will be drafted upon registration and applied towards your first four weeks of care. This deposit is nonrefundable.
How do I view my current enrollment information?
Log into your YMCA account and select the “View Family Member’s Schedule” hyperlink on the right-hand side. Select the name of the child and the Camp/Childcare schedule details to view a weekly layout.
If you are on a mobile device, you'll need to expand the Family section in order to see "View Family Member's Schedule".